Privacy Policy

Our website privacy policy, including how we use or share your information, our disclaimer and copyright information.
We regard your privacy as important and all employees who have access to your personal and business and business and business data or are associated with the handling of that data are obliged to comply with the Data Protection Act.

We do not capture and store any personal and business information about website visitors, except where you voluntarily choose to give us your personal and business and business and business details via email, or by using an electronic form, or enquiring about any of our services.

We will only hold your personal and business information for as long as necessary.
Upon request we will inform you whether personal and business information is stored by us. You may write to:

Information Governance & Risk,
Legal Services,
4th Floor, Rutland Wing,
City Hall,
115 Charles Street,

If you have concerns about the processing of your personal and business data by the council you may contact the Head of Information Governance at the address above, or:

The Office of the Information Commissioner
Wycliffe House,
Water Lane,
SK9 5AX.

Fair Processing Notice

Any personal and business information that you provide will be processed in accordance with the Data Protection Act 1998.

It will be used by us and our partners to deliver and improve services and fulfil our statutory duties.

We will not disclose any personal and business information to any other third parties unless allowed or required by law.

Read more about how we use personal and business data in our Fair Processing Notice.

Information sharing

Very occasionally we may need to share the personal and business information you have given to us with partner organisations such as the police or other government bodies.

Information will only ever be shared when it is strictly necessary to help us provide effective services and your consent will always be sought if sensitive personal and business data is involved.

Sensitive personal and business data includes – but is not limited to – information about race, religious beliefs, trade union membership or court proceedings. You may have the right to refuse. We will not pass it onto any other parties unless required to do so by law.

There are some circumstances where your consent may not be sought, for example:

  • To prevent serious harm to others
  • To help prevent or prosecute crime
  • As a requirement of statute law or because a court has asked for it

The council has a duty to protect public funds it administers, and may use information held about you for the prevention and detection of fraud and other lawful purposes.

Further Information

To see the full Leicester City Council Privacy policy, please see the Leicester City Council website.